Saying good about others relaxes them a lot. Keeping on
saying good about others, keeps them on high. Not only they start looking at
you to solve their problems, but also they empathize and sympathize with you
even if you don’t solve their problems.
Human psychology is tied up with emotions. Positive emotions
are like carrots while negative ones are like sticks. Besides, group psychology
matters a lot when people discuss, debate, and argues about a particular topic.
If a few people break a topic with positive words, then slowly other people
also start doing the same thing. Exceptions like rebel statements are there in
every case though but in this kind of scenario, statements that are uttered in
the initial stages wield lot of influence on the eventual discussion. In other
words, there is a chance to say that discussions started on a positive note
would also end on a positive note.
In this modern world, now, people convey about themselves
not only using words/ phrases/ sentences/ body language/ etc. but also through
the product brands they use. Using a certain costly product brand is like
making a statement either in terms of fashion or displaying richness or
something that the other people like to possess it. Not only they tweet it
using their Twitter account, but also they update the usage status on their Facebook
account.
However, a few times, products or brands do not match the expectations
of their respective fans! In this case, there is a chance that the frustrated fans
and other public can make derogatory comments about the product/brand in social
media . Companies, when they run the sentiment analysis application on social
media, can easily find these statements, understand the root-cause of the problem,
immediately reply the concerned person, take the problem offline, and limit the
damage. Besides, they can easily know the new domain trends that are trending
in the social media on a periodic basis and help themselves to make the
corresponding changes to capture the future market.
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